Effective Date: 28 Feb, 2025
1. Introduction
Welcome to Damman’s Plumbing. These Terms and Conditions govern your use of our website (dammansplumbing.com) and the plumbing services we provide. By accessing our website, contacting us, or engaging our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Services Provided
Damman’s Plumbing offers professional plumbing services, including but not limited to repairs, installations, maintenance, and emergency services, primarily in the San Diego, CA area. Services are subject to availability and may require scheduling. We reserve the right to refuse service based on feasibility, safety, or legal restrictions.
3. Service Agreements
Quotes and Estimates: All quotes or estimates provided are based on the information you supply and may be subject to change upon inspection of the job site. Quotes are valid for 30 days unless otherwise stated.
Payment Terms: Payment is due upon completion of services unless otherwise agreed. We accept cash, checks, and major credit cards. Late payments may incur a fee of 1.5% per month on overdue balances.
Cancellations: Cancellations must be made at least 24 hours in advance. A cancellation fee may apply for late cancellations or no-shows.
4. A2P 10DLC Compliance (Texting & Calling Regulations)
To comply with A2P 10DLC regulations for text messaging and calling, Damman’s Plumbing adheres to the following:
Opt-In Consent: By providing your phone number, you consent to receive calls and text messages from Damman’s Plumbing for service-related communications, including appointment confirmations, updates, and inquiries.
Opt-Out Process: You may opt out of receiving text messages at any time by replying “STOP” to any message. You may also opt out of calls by informing us directly.
Data Protection: Your phone number will not be sold or shared with unauthorized third parties. All communications are used solely for business purposes, such as scheduling, service updates, and customer support.
Transparency: We ensure all text and call communications comply with applicable regulations and are limited to relevant service-related purposes.
5. Customer Responsibilities
Provide accurate and complete information about the service request, including access to the property and relevant details about the plumbing issue.
Ensure safe and unobstructed access to the work area for our technicians.
Comply with any preparatory instructions provided by Damman’s Plumbing prior to service.
6. Warranties and Guarantees
Workmanship Warranty: We provide a limited warranty on workmanship for 90 days from the date of service, covering defects directly resulting from our work. This does not cover misuse, alterations, or damages caused by external factors.
Materials: Materials used are covered by manufacturer warranties, where applicable. Damman’s Plumbing is not responsible for defects in materials beyond the manufacturer’s warranty.
Exclusions: Warranties do not cover issues arising from pre-existing conditions, improper maintenance, or unauthorized repairs.
7. Liability
Damman’s Plumbing is not liable for damages caused by unforeseen circumstances, including but not limited to hidden plumbing issues, structural defects, or acts of nature.
Our liability for any claim related to our services shall not exceed the amount paid for the specific service in question.
Customers are responsible for securing personal property during service visits.
8. Privacy and Data
Your personal information is handled in accordance with our Privacy Policy, available at dammansplumbing.com. We collect and use data solely for providing services, processing payments, and communicating with you.
9. Termination of Services
We reserve the right to terminate services for non-payment, non-compliance with these terms, or behavior that endangers our staff or operations. Termination does not relieve you of payment obligations for services already rendered.
10. Changes to Terms and Conditions
Damman’s Plumbing may update these Terms and Conditions as needed. The most current version will be posted on our website. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from these terms will be resolved in the courts of San Diego County, CA.
12. Contact Us
For questions or concerns about these Terms and Conditions, please contact:
Damman’s Plumbing
3611 Via Picante, La Mesa, CA 91941
Phone: (619) 504-3745
Email: support@dammansplumbing.com
Website: dammansplumbing.com
By engaging our services, you acknowledge and agree to these Terms and Conditions.
