Effective Date: 28 Feb, 2025
1. Introduction
Welcome to Damman’s Plumbing. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (dammansplumbing.com), contact us, or utilize our plumbing services. By engaging with our services, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name
Email address
Phone number
Mailing address
Service details and preferences
b. Non-Personal Information:
IP address
Browser type
Cookies and tracking technologies
Device information
c. Communication Data:
Text messages and calls made to and from our business
Customer service interactions
Feedback or reviews provided
3. How We Use Your Information
We use your information for the following purposes:
To provide and manage our plumbing services
To communicate with you via calls, texts, and emails
To process transactions and send invoices
To personalize your experience on our website
To comply with legal obligations
4. A2P 10DLC Compliance (Texting & Calling Regulations)
Mobile data sharing with third parties is NOT permitted.
To ensure compliance with A2P 10DLC regulations, we adhere to these guidelines:
Opt-In Requirement: By providing your phone number, you consent to receiving calls or text messages from us regarding your inquiries, services, and project updates.
Opt-Out Option: You can opt out of receiving messages at any time by replying “STOP.”
Data Security: We do not sell or share your phone number with unauthorized third parties.
Usage Transparency: Calls and texts are used strictly for business purposes, such as scheduling, service updates, and customer inquiries.
5. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, or misuse.
6. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
Service providers who assist in operating our business
Legal authorities if required by law
Third-party payment processors (if applicable)
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of communications
Request details about the data we collect
8. Cookies & Tracking Technologies
We use cookies and analytics tools to enhance user experience. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy as necessary. The latest version will be posted on our website.
10. Contact Us
For any questions, concerns, or requests regarding this policy, please contact us:
Contact Info
3611 Via Picante, La Mesa, CA 91941, United States
(619) 504-3745
Lic #1035596
support@dammansplumbing.com
Mon – Sat: 8AM – 10PM
By using our services, you acknowledge and agree to this Privacy Policy.
